Share It Marketing Campaign
PaCUSC is excited to announce that free marketing material is being offered to promote shared branching. This year we are offering two campaigns.
Credit unions that participated in last year’s Share It campaign saw an average 21% increase in transaction levels. The statistics reported in last year’s campaign indicated that not all of your members are aware of how accessible your credit union is.
Your credit union can receive free marketing material for these campaigns. The expense is minimal when the return of awareness could be priceless.
Don’t miss the
Order deadline of May 4, 2012!
Updated PaCUSC Contact Listing
For your convenience attached is the updated PaCUSC Contact Listing. Several changes have been made to this list, please discard any old lists and replace it with this one.
If you have any changes, please notify Sandy to ensure accurate information for all credit unions.
NGN Report Changes
As previously communicated CO-OP Shared Branching made changes to the NGN Reports effective April 10, 2012.
Click here for an updated NGN Report description document. Please print a copy of this document to update your Shared Branching Reference Manual.
SOC1 (formerly referred as SAS70) Now Available
Credit Union Service Corporation (CUSC) engaged Deloitte & Touche LLP, a leading audit firm, to conduct an independent audit of their internal controls and management of the Next Generation Network for the period January 1, 2011 through December 31, 2011. If your credit union would like a copy of the final SOC1 (formerly referred to as SAS70) report for 2011 please e-mail Sandy Shenk and an electronic complimentary copy will be provided to you. If you prefer a printed copy, they are also available at a minimal charge to your credit union.
2012 Scheduled Maintenance
In order to ensure the Next Generation Network (NGN) performs at the highest standard, CO-OP Shared Branching must perform maintenance on the system throughout the year. Please be aware that during the following maintenance schedule or segments of time within the schedule, NGN may not be available for processing:
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Date
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Begin Time
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End Time
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Sunday, June 10, 2012
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3:00 A.M. EST
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5:00 A.M. EST
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Sunday, September 9, 2012
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3:00 A.M. EST
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5:00 A.M. EST
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Sunday, December 9, 2012
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3:00 A.M. EST
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5:00 A.M. EST
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Please also note the following:
- This will affect processing for My Deposit, Fast Branch, CO-OP Member Center, and CO-OP Mobile in addition to shared branching transactions.
- Daily NGN settlement reports will be distributed by 12:00 PM EST.
- At the conclusion of the maintenance period your organization may need to be contacted by CO-OP Shared Branching staff to re-establish host links if they do not reconnect automatically.
CO-OP Financial Services Inaugurates Live Testing Of CO-OP NextGen ATM
Live testing of CO-OP NextGen ATMSM is underway in the headquarters lobby of CO-OP Financial Services in Rancho Cucamonga, California, with general availability anticipated by the end of second quarter 2012.
CO-OP Financial Services and Diebold, Incorporated, are partnering on the development of the new application software, intended to allow members of participating shared branching credit unions to conduct nearly all branch transactions at a Diebold automated teller machine (ATM).
CO-OP Financial Services is the first payment processor to offer this solution to credit unions using existing terminals and infrastructure, therefore, allowing an institution to better leverage their initial ATM investment. CO-OP NextGen ATM will enable members to conveniently conduct most transactions on their own and freeing in-branch staff to concentrate on more complex revenue activities. CO-OP NextGen ATM is anticipated to complete internal beta testing in early May.
CO-OP NextGen ATM will work with all shared branching platforms within the CO-OP Shared Branching family, with no conversions necessary. For more information, visit
www.co-opfs.org.
Android Deposit Support Added To CO-OP My Deposit Mobile
CO-OP Financial Services is adding Android support for CO-OP My Deposit Mobile, enabling credit union members with these popular devices to deposit checks to their accounts from their phones.
“CO-OP My Deposit Mobile with Android support helps credit unions gain a competitive advantage because many financial institutions that have mobile products have not yet deployed a remote deposit function,” said Stan Hollen, President/CEO, CO-OP Financial Services. “In addition, the new functionally for CO-OP My Deposit Mobile adds to a credit union’s ability to offer convenient access to accounts for members, which is what all CO-OP products are designed to do.”
Android is the fastest-growing mobile device platform in the market today. For credit unions, the new CO-OP product means they can better appeal to the key market demographic of younger, tech-savvy members. For members, CO-OP My Deposit Mobile eliminates geographic restrictions and allows them to access their accounts anytime, anywhere.
CO-OP My Deposit Mobile is an add-on service to CO-OP Mobile, allowing credit unions to capture, proof and clear digital check images submitted by members using their smart phones. The product has been available to iPhone users for more than one year. The Android deposit function, which requires deployment of a new Android application, is available to credit unions immediately.
The Android deposit function works similar to the iPhone function. Members take pictures of the check front and back, enter amount, select deposit account and upload the images. The interface design and navigation is similar to the Android’s browser mode for CO-OP Mobile.
For more information on CO-OP My Deposit Mobile, visit
www.co-opfs.org.