Income flat?   Margins shrinking?
Where can you turn to improve your bottom line?

Cost control is a hot topic. But do you know where to start? Rory Rowland, former credit union CEO and nationally recognized consultant, will help your credit union face the challenge of doing more with less.

Focus on managing your costs
You'll learn how your credit union can be high-performing, but still manage its costs and have positive and productive employees. Using tools to measure and manage, you will learn some key steps to operating more efficiently.

This presentation will go into the detail of 20 cost management areas that have been successfully developed and employed at other credit unions.  Examples will be drawn from Rory’s background as a credit union CEO as well as the successful record of $1.1 billion Pacific Service Credit Union which consistently maintained a 1.7% operating expense-to-asset ratio. Learn how to identify and eliminate unnecessary performance issues, products, and misspent efforts.
Take control of your budgeting proces. Receive sample forms, reports, policies and formulas that you can use to control your costs without sacrificing member or employee satisfaction.

Find new revenue sources in today’s regulatory climate
Maintaining non-interest fee income is extremely important. In some cases we see NSF income account for as much as 35-40% of a credit union’s bottom-line. How will you cope if NSF and courtesy checking income disappears? Now is the time to make your plans, and tackle these complex issues. Find out what some of the largest credit unions in the country are doing, discover how to adjust other programs and generate new sources of revenue, including alternative ways to structure a courtesy checking program.

Who Should Attend: This program will benefit CEOs and senior managers in marketing and operations.

Rory Rowland specializes in programs for credit unions on lending, leadership and communication skills.
Read his bio here.

Workshop Date and Location

April 6, 2010
Sheraton Harrisburg-Hershey Hotel
4650 Lindle Road
Harrisburg, PA 17111
(717) 564-5511
9 a.m. – 4:00 p.m.

$159 for first attendee; $129 each additional attendee
$129 per attendee for credit unions under $20 million in assets

To register online, click here. (requires ACH, Visa or MasterCard payment)

For paper registration or to pay by check, click here.

For more information, contact Karen Ketterer at 800.932.0661 extension 5237 or by email at edudept@pcua.coop.